What You Will Study

Mandatory units you will study include:

  • Safeguarding and protection in care settings
  • Cleaning, Decontamination and waste management
  • Contribute to monitoring the health of individuals affected by health conditions
  • Maintaining quality standards in health sector
  • Study skills for senior healthcare support workers
  • Promote personal development in care settings
  • Promote health, safety and wellbeing
  • Effective communication in care settings
  • Promote effective handling of information in care settings
  • Duty of care in care settings
  • Promote equality and inclusion in care settings
  • Person-centred practice, choice and independence
  • Understand mental ill health
  • Undertake physiological measurements
  • Communicate with individuals about promoting their health and wellbeing
  • Service improvement within the health sector
  • Responsibilities of a senior healthcare support worker
  • Provide support to manage pain and discomfort
  • Maintain infection prevention and control in care settings

In addition, you will study units towards your chosen area of work to achieve a further 20 credits.

  • Attendance Expectations

    You will be allocated a workplace learning assessor who will guide you to complete a portfolio of evidence.

  • How You Will Be Assessed

    You must complete the approved qualification named in each option prior to taking the end-point assessment. Apprentices without Level 2 English and Maths will need to achieve this level prior to taking an end-point assessment You will be allocated an Assessor who will visit you in your workplace and observe you carrying out your daily tasks and duties. You will be required to compile an electronic portfolio of evidence of your competence and knowledge, which your Assessor will help you to prepare. You will need to work towards an end point assessment, which includes the following components:

    • An observation of practice undertaken in the workplace
    • A learning journal completed by the apprentice with an interview
  • Entry Requirements

    There are no formal entry requirements except a College interview, but you will need the appropriate Maths, Language and Literacy Skills to enable you to achieve the qualification (such as GCSE Grade 4 or equivalent in these subjects) if this is not held, you must hold, or be willing to work to achieve a Level 2 in Functional Skills. For the Level 3 Diploma, you will need to be working in a largely unsupervised role as a Healthcare Assistant and already have a good level of technical skills and knowledge.

    Basic computer skills are essential.

  • Fee Information

    Please contact the Apprenticeship Recruitment Team on 01924 789469 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Further Study

    It is expected that you would progress to specialist qualifications reflecting the context of your job role.